User Community Feedback

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Webex Contacts API

Please add support for Contacts to the Webex API. Such that contacts can be added/edited/removed via the API.


This will be useful to anyone who wants to sync contacts with another application such as a cloud based CRM.

  • Guest
  • Feb 21 2022
  • Geoffrey commented
    20 Oct 06:06pm

    We need this API to be built to synchronize with another system that provides department contacts in our organization.

  • Guest commented
    5 Sep 12:33pm

    Integration and seamless synchronisation are major requirements of our users!

  • Guest commented
    20 Jul 08:34am

    I agree with everyone commenting here, contact sources in Webex are a major hurdle to migrate from Jabber to Webex !

  • Carsten Halm commented
    19 Jul 12:49pm

    We need an interface between out identity management und Webex. Please implement timely.

  • Guest commented
    19 Jul 11:47am

    Hi Cisco,

    we really need the contacts to be filled from our Identiy Management System. This is a big show stopper for implementing webex calling! Please consider implementing this in near future!


    tnx and regards Martin

  • Nuno Bajanca commented
    1 Jul 11:15am

    Jabber allowed storing its contacts in XML so we could have a company contact list and send it to everyone. With webex this is not possible, but we could have this with an API for contacts.

  • Guest commented
    17 Mar 07:36pm

    Totally agree! This is such a basic feature, not sure why it isn't implemented.