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Webex Contacts API

Please add support for Contacts to the Webex API. Such that contacts can be added/edited/removed via the API.


This will be useful to anyone who wants to sync contacts with another application such as a cloud based CRM.

  • Guest
  • Feb 21 2022
  • Planned
  • Jeremy Worden commented
    24 Aug, 2023 12:45am

    I wrote a script to sync from salesforce to webex

    https://github.com/sieteunoseis/salesforce-webex-contact-sync

  • Jeremy Worden commented
    24 Aug, 2023 12:43am

    this is live now

  • Admin
    Ralf Schiffert commented
    19 Jun, 2023 05:31pm

    In beta still. Should be available shortly.

  • Alfred Sette commented
    13 Jun, 2023 01:30pm

    ESSENTIAL for large higher-ed institutions moving to Webex App!

    Large, multi-domain campus needs to manage Contract changes on a daily basis with 100% automation (dozens of change daily).


    Working with two big campuses, still not off Jabber as a result.


  • Guest commented
    21 Apr, 2023 07:04am

    Yes, indeed we need contacts to be automatically filled in from our identity management system over API.

  • Admin
    Ralf Schiffert commented
    20 Apr, 2023 10:49pm

    I just say the blueprint for personal contacts. Usually this means they are close to releasing.

  • Guest commented
    18 Apr, 2023 10:56am

    Any idea on when user contacts will be included as well?

  • Nils Neumeister commented
    3 Apr, 2023 01:24pm

    Hello! We are also interested in this API. Is there a final solution here? Thank you very much!

  • Admin
    Ralf Schiffert commented
    15 Mar, 2023 07:16pm

    This API is in the final phases before rollout. The scope is that of org contacts. These are contacts that are relevant to many people in the org. There is also the concept of group contacts. Notably excluded are user contacts from this release.

  • Kathylynn Brunner commented
    14 Mar, 2023 07:49pm

    This feature is key if you have a close relationship with another org and want a good UI experience for users without them having to know the fully qualified email. To keep this up to date, you need an automated process that allows these lists to be current.

  • Ronald Dekkers commented
    11 Dec, 2022 09:01am

    We need this API to sync contact information from Salesforce

  • Geoffrey commented
    20 Oct, 2022 06:06pm

    We need this API to be built to synchronize with another system that provides department contacts in our organization.

  • Guest commented
    5 Sep, 2022 12:33pm

    Integration and seamless synchronisation are major requirements of our users!

  • Guest commented
    20 Jul, 2022 08:34am

    I agree with everyone commenting here, contact sources in Webex are a major hurdle to migrate from Jabber to Webex !

  • Guest commented
    19 Jul, 2022 12:49pm

    We need an interface between out identity management und Webex. Please implement timely.

  • Martin Hierling commented
    19 Jul, 2022 11:47am

    Hi Cisco,

    we really need the contacts to be filled from our Identiy Management System. This is a big show stopper for implementing webex calling! Please consider implementing this in near future!


    tnx and regards Martin

  • Nuno Bajanca commented
    1 Jul, 2022 11:15am

    Jabber allowed storing its contacts in XML so we could have a company contact list and send it to everyone. With webex this is not possible, but we could have this with an API for contacts.

  • Joshua McNabb commented
    17 Mar, 2022 07:36pm

    Totally agree! This is such a basic feature, not sure why it isn't implemented.