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Webex Contacts API

Please add support for Contacts to the Webex API. Such that contacts can be added/edited/removed via the API.

This will be useful to anyone who wants to sync contacts with another application such as a cloud based CRM.

  • Guest
  • Feb 21 2022
  • Planned
  • Admin
    Ralf Schiffert commented
    15 Mar 07:16pm

    This API is in the final phases before rollout. The scope is that of org contacts. These are contacts that are relevant to many people in the org. There is also the concept of group contacts. Notably excluded are user contacts from this release.

  • Kathylynn Brunner commented
    14 Mar 07:49pm

    This feature is key if you have a close relationship with another org and want a good UI experience for users without them having to know the fully qualified email. To keep this up to date, you need an automated process that allows these lists to be current.

  • Ronald Dekkers commented
    11 Dec, 2022 09:01am

    We need this API to sync contact information from Salesforce

  • Geoffrey commented
    20 Oct, 2022 06:06pm

    We need this API to be built to synchronize with another system that provides department contacts in our organization.

  • Guest commented
    5 Sep, 2022 12:33pm

    Integration and seamless synchronisation are major requirements of our users!

  • Guest commented
    20 Jul, 2022 08:34am

    I agree with everyone commenting here, contact sources in Webex are a major hurdle to migrate from Jabber to Webex !

  • Carsten Halm commented
    19 Jul, 2022 12:49pm

    We need an interface between out identity management und Webex. Please implement timely.

  • Guest commented
    19 Jul, 2022 11:47am

    Hi Cisco,

    we really need the contacts to be filled from our Identiy Management System. This is a big show stopper for implementing webex calling! Please consider implementing this in near future!

    tnx and regards Martin

  • Guest commented
    1 Jul, 2022 11:15am

    Jabber allowed storing its contacts in XML so we could have a company contact list and send it to everyone. With webex this is not possible, but we could have this with an API for contacts.

  • Guest commented
    17 Mar, 2022 07:36pm

    Totally agree! This is such a basic feature, not sure why it isn't implemented.