User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

USB Pass-through Mode for all Webex Room Systems

Due to Covid-19 and the explosive growth of various web conferencing providers, our customers require our larger Webex Room Systems and Kits to be equipped with USB so they can use our great hardware for Zoom, MS Team, etc. The Desk Pro and RK Mini already offer this capability.

  • Marc Reiffenrath
  • Jul 14 2020
  • Planned
  • Guest commented
    July 07, 2023 08:34

    Integrate USB passthrough feature in Room Kit and higher devices so client can get benefit of all applications like Teams, Zoom etc..

  • Guest commented
    August 12, 2022 07:38

    We tried a Room Kit Mini last year and were happy with it, especially with its flexibility. But we needed an extra table microphone, so we ordered the bigger one, presuming all other features would all be the same. Now we experience that there is no USB connection to our NUC for MS Teams and so on and are a disappointed. Please bring this feature to all Room Kits.

  • Jeff Campbell commented
    August 05, 2022 20:51

    Considering the massive shortcoming of the Webex -> MS Teams CVI, this would be a barely acceptable solution to enable us to joing Teams meetings from our exec conference rooms.

  • Guest commented
    August 01, 2022 08:05

    Without the USB Pass-throungh mode i can't buy Room Kit for my company. We need to be able to use the Room Kit with all videoconferenting systeme


  • Guest commented
    June 27, 2022 14:05

    Yes we need this feature too. Thnaks

  • Martin Fischer commented
    May 30, 2022 10:25

    Thanks we need this too.

  • Harikeshan Gangeshan commented
    May 25, 2022 16:01

    thank you for listening to us. Better late than never.

  • Tilo Voigtlaender commented
    May 25, 2022 15:11

    That would make a big difference to us.

  • Guest commented
    February 09, 2022 04:49

    This is really important feature. Please enable USB passthrough on WebEx board .

  • Guest commented
    February 08, 2022 15:18

    Voting


  • Peter Rogers commented
    November 22, 2021 13:38

    We installed a Room Kit Mini a few months ago and love it. Great product.

    We just installed our first Room Kit Plus this week. We were surprised that the Plus didn't come with the USB feature that the mini did. The USB pass-through is such a helpful tool with video conferencing and recording presentations. I know about SIP connections and room connectors. We were looking to install around 20 more of them but are a bit hesitant now.

  • Filippo Menada commented
    July 21, 2021 13:32

    We need this function!!

  • Johan Pettersson commented
    April 14, 2021 09:04

    This is a really important feature


  • Guest commented
    April 09, 2021 15:36

    This should be standard for all newly built devices going forward. If the Room Kit Mini has it as a standard all Room Series should have going forward.

  • Eddie Majcic commented
    March 16, 2021 03:39

    This is a must do Cisco.... please please PLEASE!
    It would make your more system much more flexible. If a user has an invite to a MS Teams, Zoom or whatever meeting, they simply plug there laptop into the USB (the room instantly becomes their webcam) and connect video (via HDMI) to the screen and hey presto done! Super easy solution


  • A A commented
    December 15, 2020 03:12

    when will we see this?

  • amos Tafani commented
    October 28, 2020 15:59
    in this situation it is necessary that the customers ask for it, it's time to have 360 ° of service provided to our business
  • Alessandro Francario commented
    October 28, 2020 15:34

    Indeed this will be an added value

  • Jon Fanebust commented
    September 03, 2020 12:46

    We also like the USB mode, and are looking to add this capability to more products.