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Ability to be able to select and control (dial etc) a workspace desk phone configured with hoteling rather that a device assigned to a single user. Hot desking is very common in the modern office and many users only use shared phones.
This feature is possible with on-prem CUCM and Jabber. When logged into a phone with extension mobility that device is then available to the user for selection for call control in Jabber.
Unless I am missing something I have tested this again today and I cannot see a way within the Webex client of selecting the hotelling /workspace device to which I am logged in. The only devices available to select are those user/personal assigned devices.
Webex Client Version- 42.5.0.22021
MPP Device - CP-8841 (sip88xx.11-3-6MPP0001-273)
Happy to run through this if you wanted to reach out?
We are in the process of considering moving to a approx. 500 user Calling EA and this is a feature that for us would be a backwards step when migrating from on-prem CUCM to Webex calling.
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Desk Phone(MPP) control should work when hoteling in Webex Calling, could you let me know which details functionality is lost?
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Is this the ask for Webex calling? Or Webex with UCM calling
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