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In WebexCC Flow Control, provide in the "HTTP Request" flow object a "Background” checkbox (enable/disable) in the Activity Settings that, when set, allows the moving on in the flow before the request is fulfilled or timeout is reached.

When the request is providing data only, no need for flow to wait for result, more consistent and faster moving though flows if http request is backgrounded (optionally). Saved time (reduced waiting) when API round-trip times are large or increase. If API is down, would not need to wait for timeout before moving on.

  • Greg Lacco
  • Mar 18 2022
  • Need more info
Control Hub & Administration: Other
  • Rajen Goel commented
    March 21, 2022 08:22

    Greg,

    Can you please share more details on which customer has requested this and what is their use case/

    Rajen

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  • Greg Lacco commented
    March 18, 2022 04:38

    Moved to Contact Center

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  • Greg Lacco commented
    March 18, 2022 04:03

    This should be in Contact Center category..

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