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WebEx calling ringing multiple devices at the same time

We have users with webex app installed in the laptop, cell phone and physical phones as well, when a call comes in the 3 devices ring at the same time, we have gotten multiple request to silence the cell phone or the laptop app. Its driving people crazy. As an admin I would like to see if the user has a mobile, laptop app running esides the phone

  • Cristobal Jimenez Priego
  • Mar 21 2022
  • Future consideration
  • Guest commented
    31 Aug, 2023 04:56pm

    You can currently do this by going into Settings > Notifications > Calls and selecting Always mute notifications and Ringtone: Off.

    However, I think this should be a location-global option

  • Robert Gardner commented
    12 Mar, 2023 12:59am

    We'd also like this ability to stop it from ringing on some of the users devices.

  • Rob Nichols commented
    26 Jul, 2022 06:45pm

    I've been asked this many times