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As we transition from Jabber to Webex App for calling, adding the ability to caption (in call) and transcribe (post call) would be a great addition.
Captions and transcription should continue to be treated separately, like they are in Webex App Meetings today, and should be able to be disabled by administrators.
https://help.webex.com/en-us/article/8z7efy/Webex-App-%7C-Turn-on-closed-captions-for-a-phone-call
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