User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Recreate "Call From Phone" function of UC-One in Webex app for Broadworks

As a user, in UC-One it is possible to select "Call from phone" to have BW first ring all configured/active endpoints (following configured rules for inbound calls including Remote Office), then place the desired outbound call when a configured endpoint is answered by the user.

In the Webex app, the closest equivalent feature appears to be selecting an active, assigned handset that is logged into the same BW user account. This appears to bypass all configured rules for inbound calls, meaning that a user with Remote Office active in BW, cannot use their Remote Office phone for calls placed from the Webex desktop app.

Please re-create the functionality of the UC-One "Call from phone" feature, for users of the Webex for Broadworks apps.

  • Andrew Tsui
  • Mar 24 2022
  • Future consideration