User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex App Admin ability to add Contacts to users Webex App - individually and in bulk

Our organization has the internal Service Desk number added as a "quick dial" on all Cisco desk phones. So users get that Speed Dial by default when they receive a desk phone. The ability to "provision" Contacts for Webex App users would be a big improvement versus thousands of our users each having to manually add the same Contact for softphone "speed dialing".

  • Guest
  • Mar 25 2022
  • Guest commented
    31 May, 2023 07:11pm

    I'd like this ability too. Also I would like to provide a link that goes to our ticket system.

  • Guest commented
    25 Mar, 2022 03:36pm

    Great idea! We are in the same situation at my org as well.