User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Status when out of office

While it's good that when user of Webex team takes time off from work and set his or her calender to out of office, the Webex team shows the user as offline and with airplane symbol to denote user is out of office.

However, in this situation, when user signs into the Webex team while his or her calender still set up for out of office, the Webex team continue to show the user as office and denote out of office.

This becomes annoying because the colleagues couldn't see if user is online or not and create great deal of confusion.

This should be corrected or enhanced to show user as online when user signs into Webex team even if calender is set to out of office.

GIVEN user has set out of office in calender

WHEN user signs into Webex teams

THEN show user as online

  • Guest
  • Apr 2 2022
  • Not likely to implement
  • Admin
    Mags Moran commented
    6 Apr 04:45pm

    We are prioritising manual override to Busy first. That should be available later this CY. Override to other status' is lower priority.

  • Guest commented
    6 Apr 04:44pm

    can you please share when the request to manually override any presence state will be implemented ?

  • Guest commented
    6 Apr 04:43pm

    any reason why status of this idea changed to "not likely to implement" ?

  • Admin
    Mags Moran commented
    6 Apr 04:41pm

    There are requests to manually override any presence state which could potentially help with this use case. We don't plan to set users to online when they log in if they have set their OOO.