User Community Feedback

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Webex for BroadWorks with Standard and Premium - Disable Messaging for Compliance

We have several customers looking to standardize on Webex for BroadWorks Basic Softphone that provides no messaging. However, these same customers also want to use the Wx4B Standard and Premium for meetings but without messaging. Currently, today this is not available.

I am suggesting the creation of a custom tag to disable messaging at the device and user level in BroadWorks. UC-One had this capability that allowed service providers to disable messaging and other services by assignment of a custom tag. The service providers need this same flexibility to allow us to meet our customer requirements.


Please we really need this ability to support our customers needs.



  • Jeffrey Kayne
  • Apr 6 2022