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Windows11 automatically mutes music on incoming call, Webex does not

For example, when listening to Youtube over a headset, and incoming calls are offered on Webex, Youtube is not muted.

This is recommended

  • Johan van Roekel
  • Apr 7 2022
  • Planned
  • Admin
    Chenggang Tang commented
    29 Apr, 2022 09:09am

    Hi Roekel, I think you are talking about the "Audio Ducking" feature of Windows OS.

    When answering a call, background sound level will be decreased.

    We will implement the feature.