User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Windows11 automatically mutes music on incoming call, Webex does not

For example, when listening to Youtube over a headset, and incoming calls are offered on Webex, Youtube is not muted.

This is recommended

  • Johan van Roekel
  • Apr 7 2022
  • Planned
  • Admin
    Chenggang Tang commented
    April 29, 2022 09:09

    Hi Roekel, I think you are talking about the "Audio Ducking" feature of Windows OS.

    When answering a call, background sound level will be decreased.


    We will implement the feature.