User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Deactivate the option to access the voice portal when a customer leaves a voice mail.

Customer needs to be able to deactivate the option to go to the voicemail portal after a message is left.

After a customer leaves a voicemail, the ivr offers to send the voicemail, to re-record the voicemail and at the end, it says "press * to access the voice portal".

They want to be able to remove the last option as security precaution even though the portal is protected with a password.

  • Bozhidar Ninov
  • Apr 8 2022