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Deactivate the option to access the voice portal when a customer leaves a voice mail.

Customer needs to be able to deactivate the option to go to the voicemail portal after a message is left.

After a customer leaves a voicemail, the ivr offers to send the voicemail, to re-record the voicemail and at the end, it says "press * to access the voice portal".

They want to be able to remove the last option as security precaution even though the portal is protected with a password.



  • Bozhidar Ninov
  • Apr 8 2022
Calling: Webex Calling

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