We see a lot of confusion in our user base for users that click a meeting from an Outlook invite - especially if it's to join a Webex meeting from a Webex Site they have not previously joined. The expected behavior is that they fill in their name & email which then lights up the 'Join' button and then click the 'Join' button. However, because there is also a 'Sign in' button on the same page, we have many users who either enter their name & email and then click 'Sign in' or just click 'Sign in' straight-away.
The request is for a clearer distinction between a (guest) user 'joining' a call vs. a (host) user 'starting' their own meeting. Perhaps something like two self-contained boxes on the browser page. One box labeled "Joining someone else's meeting?" and another labeled "Start my meeting."