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For Browser joiners, clearer distinction between joining (someone else's) meeting vs. starting (your own) meeting

We see a lot of confusion in our user base for users that click a meeting from an Outlook invite - especially if it's to join a Webex meeting from a Webex Site they have not previously joined. The expected behavior is that they fill in their name & email which then lights up the 'Join' button and then click the 'Join' button. However, because there is also a 'Sign in' button on the same page, we have many users who either enter their name & email and then click 'Sign in' or just click 'Sign in' straight-away.

The request is for a clearer distinction between a (guest) user 'joining' a call vs. a (host) user 'starting' their own meeting. Perhaps something like two self-contained boxes on the browser page. One box labeled "Joining someone else's meeting?" and another labeled "Start my meeting."

  • Guest
  • Jul 21 2020
  • Future consideration