User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Cisco IP phones registered to WebEx calling should show the number of the end user when he is being transferred from internal number.

Currently, when an end user gets transferred from an internal number, the receiving party sees the internal number, instead of the external end user number. The external caller ID shows when the call gets fully transferred. It would be good to have the option to configure this for desk phones in Control Hub.

  • Moni Kovachev
  • Apr 12 2022
  • Will not implement
  • Admin
    Praveen Kumar Garlapati commented
    24 May, 2022 07:43am

    The feature is working as designed for consult transfer.