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Cisco IP phones registered to WebEx calling should show the number of the end user when he is being transferred from internal number.

Currently, when an end user gets transferred from an internal number, the receiving party sees the internal number, instead of the external end user number. The external caller ID shows when the call gets fully transferred. It would be good to have the option to configure this for desk phones in Control Hub.

  • Moni Kovachev
  • Apr 12 2022
  • Not likely to implement
  • Admin
    Praveen Kumar Garlapati commented
    24 May 07:43am

    The feature is working as designed for consult transfer.