Cisco IP phones registered to WebEx calling

Cisco IP phones registered to WebEx calling should show the number of the end user when he is being transferred from internal number.

Currently, when an end user gets transferred from an internal number, the receiving party sees the internal number, instead of the external end user number. The external caller ID shows when the call gets fully transferred. It would be good to have the option to configure this for desk phones in Control Hub.

Moni Kovachev
Apr 12 2022
Will not implement

Calling: Webex Calling

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Praveen Kumar Garlapati commented

May 24, 2022 07:43

The feature is working as designed for consult transfer.

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Cisco IP phones registered to WebEx calling should show the number of the end user when he is being transferred from internal number.

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Cisco IP phones registered to WebEx calling should show the number of the end user when he is being transferred from internal number.

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