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“Default Outdial ANI” as a caller-id when making the call to user for the call back request.

currently, When the call goes to the outside user for call back request it is using the Entry point mapping number not the “Default Outdial ANI”. It is due to the call initially came in on that entry point mapping number. This was confirmed by a cisco tech

  • C-Jay Eastwood
  • Apr 21 2022