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Webex calling product, conference behavior

webex calling user (user A) is calling to different users (can be internal or externals) and Webex calling is merging the call in a conference between 3 parties,call is working as expected. when the user A is dropping the call, it will drop the calls to the other 2 users, customer wants to have the conference between external parties even though webex calling user is not currently in the call.

  • Claudia Yadira Lazo Ojeda
  • May 17 2022
  • Future consideration
  • Guest commented
    18 Jan 02:30pm

    Ideally, have a global option to enable or disable this feature, but some customers definitely want conferences to stay active if the originator drops out (for example, an medical advisor on a call with a customer who needs to conference in one or two specialists, and then drop out) This was easy on the old UCM based solution