User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Change detailed calling history back to previous way

I have a customer that wants detailed call history to have users, caller id, duration in minutes and seconds instead of just seconds, and the call type(inbound/outbound) columns fused. The call type used to be in one column which made it easier to sort through, but now they are separate which makes sorting difficult. Also the duration change has made it so they have to convert the duration from seconds to minutes. Searching in the csv detailed calling history doesn't work either.

  • Gabriel Rodriquez
  • May 23 2022