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Add Additional Azure Attributes to Webex Control Hub

I need the ability to change attributes that were populated in a previous Directory Connector implementation. Now that I've moved to Azure AD Sync, I can no longer change certain attributes. There's no way to change these attributes in Webex app or in Control Hub for the user. The attribute in question is the "manager" attribute. I'm sure there are others. Please add this needed functionality to the Azure AD Sync.

  • Guest
  • May 26 2022
  • Terrence Shanahan commented
    25 Jan, 2023 03:17pm

    We are having the same issue with the manager field not showing up. We had to open up a support case to have them remove it from everyone in our field

  • Guest commented
    10 Oct, 2022 04:29pm

    Yeah, the fact that the manager field does not sync is now causing real headaches. I made the mistake of migrating off directory connector as it was felt Azure would be the better choice. I now have over 20 users with the Manager field incorrect and its growing. I will be migrating back to directory sync. This is unfortunate and somewhat short sighted to not include an attribute that is displayed.