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Night Mode

Allow authorized user/s to to manually flip the auto attendant to the after hours schedule/greeting. Selective forwarding is great, but based on set schedule/s.

  • Adam Toomey
  • Jun 2 2022
  • Need more info
  • Adam Toomey commented
    14 Jan, 2023 12:14am

    Adding Night Mode and the ability to force this as a call queue policy has helped tremendously. As stated, this was having to be done at a Hunt Group level before to selectively forward calls to an Auto Attendant based off schedules/rules. The Holiday schedule was always buggy/broken. You had to build everything out as business schedules. Scenario is if users leave outside of the predetermined schedule, to allow them the ability to press a button to toggle night mode, then disable again when back in office.

  • Admin
    Praveen Kumar Garlapati commented
    13 Jan, 2023 02:30pm

    Is the ask to have the ability to manually enable/disable the night mode on auto attendant irrespective of the configured schedule?

    Please explain the scenario and who would be the users doing it.