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Allow authorized user/s to to manually flip the auto attendant to the after hours schedule/greeting. Selective forwarding is great, but based on set schedule/s.
Adding Night Mode and the ability to force this as a call queue policy has helped tremendously. As stated, this was having to be done at a Hunt Group level before to selectively forward calls to an Auto Attendant based off schedules/rules. The Holiday schedule was always buggy/broken. You had to build everything out as business schedules. Scenario is if users leave outside of the predetermined schedule, to allow them the ability to press a button to toggle night mode, then disable again when back in office.
Is the ask to have the ability to manually enable/disable the night mode on auto attendant irrespective of the configured schedule?
Please explain the scenario and who would be the users doing it.
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