User Community Feedback
Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Adding Night Mode and the ability to force this as a call queue policy has helped tremendously. As stated, this was having to be done at a Hunt Group level before to selectively forward calls to an Auto Attendant based off schedules/rules. The Holiday schedule was always buggy/broken. You had to build everything out as business schedules. Scenario is if users leave outside of the predetermined schedule, to allow them the ability to press a button to toggle night mode, then disable again when back in office.
Attachments Open full size
Is the ask to have the ability to manually enable/disable the night mode on auto attendant irrespective of the configured schedule?
Please explain the scenario and who would be the users doing it.
Attachments Open full size