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Update call signaling to display caller ID of the caller, and not the person transferring upon the transfer being completed, and not wait for the called device to answer
I have a similar issue. Let's say User A called into a company and User B Answered. User B wants to transfer the call to User C.User B attempts the transfer but for some reason User C doesn't answer.When User C return to their desk, they find a missed call from User B and not User A.
On behalf of Sanjay Sinha,
Can you please explain in detail the call flow of the transfer operation? Call transfer operation is: a) Initial Call Leg is active between user A & User B b) User A wants to transfer user B to User C c) User A puts call leg with user B on hold, dials User C's number d) User A gets notification that User C is alerting. User C has not answered yet e) User A completes transfer f) Caller-Id on User C should be updated to show User B's number If this is not happening, it is a defect. Please work with TAC to open a defect
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