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About Case: 693706870 Would you please disclose this to your users?

About Case: 693706870
(Some troubles occur when synchronizing meeting data between the Webex site and Webex app)

Two requests:

  1. Would you please disclose this case to your users?

  2. (Not limited to this case) if you find a problem with Webex or video conference terminal in the future, would you please disclose it to the end-user?

This is an end-user request to trust your company.

  • Guest
  • Jun 13 2022
  • Need more info
  • Jun 13, 2022

    Admin response

    This appears to either be a bug or perhaps a misunderstanding of how the features work as best I can translate from SR #693706870. Is it possible to send us an English version of the issue from the case?

  • Guest commented
    14 Jun 05:29am

    problem:

    Meetings scheduled from the browser may not be displayed on the web app


    Answer from Cisco Cloud Collaboration Support Team

    (Mingyang Li -X (mingyali) <mingyali@cisco.com> ):

    Some troubles occurred when synchronizing the meeting data between the WebEx site and the WebEx app.

    The cause is that it was not reflected well in the WebEx app.

    As a countermeasure, the problem has already been repaired, and the development department has also performed synchronization work again.

    I believe that this event has stopped recurring.