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About webex app Silent uninstall

I noticed that only Cisco Desktop App & Productivity Tool can do Silent uninstall. And the webex app seems to be impossible. Can you add the Silent uninstall function to the webex app?

Reference KB article:
https://help.webex.com/en-us/51k9lo/IT-Administrator-Guide-for-Mass-Deployment-of-Cisco-Webex-Meetings-Desktop-app-and-Productivity-Tools-WBS39-10-and-Later

  • Mingyang Li
  • Jun 13 2022
  • Xiujuan Yang commented
    22 Jul 09:18am
    the Webview2 seems to be impossible. Can you add the Silent uninstall function to the Webview2 ?
  • Mark Sowden commented
    28 Jun 07:19am

    Hi Team
    We are migrating Jabber into Webex.

    • We are having issues (reached a road block), with centrally bulk uninstalling previous versions, prior to installing the latest version.

    • We have 600 users located in multiple offices across Australia and New Zealand with limited IT staff.

    • Webex is installing ‘CiscoCollabHost.exe’ into multiple location on devices as per below:

      • C:\Program Files\Cisco Spark

      • C:\Users\msowden\AppData\Local\Programs\Cisco Spark

      • C:\Users\msowden\AppData\Local\CiscoSparkLauncher

      • C:\Users\msowden\AppData\Local\CiscoSparkLauncher\42.6.0.22645_f8597e41-e5a9-44fb-b2ad-f910ed7e0708

      • C:\Program Files\Cisco Spark\dependencies\x86

    • Cisco Webex needs to supply an uninstaller program to clean-up all previous version or this should be a feature that runs when updating through the Webex app.

    • Cisco Webex needs to supply an uninstall app to silent uninstall ALL Webex versions from the backend and can be deployed from a central location.

    • Cisco Webex needs to supply a feature to resolve all the above, as we are not comfortable with centrally deploying security patches to a software that is not capable.

    Kindest Regards

    Mark