User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Global Schedule to be shared with multiple locations across Webex Calling Org

Customer has multiple locations that have exactly the same schedule for them. All Auto attendants use specific schedules created within a Location and if the customer need to change schedules, they need to go in each location to update the schedule. Customer is looking for the ability to create a Global schedule to be able to share across multiple locations and Auto attendants.

  • Prashant Dua
  • Jun 14 2022
  • Future consideration
  • Craig Larson commented
    3 Oct, 2023 06:56pm

    As a work around I have been creating a location called System where I put all the AAs, Hunt Groups, Etc and then I can use the same schedule for all of them. The users still reside in their respective location.

  • Guest commented
    3 Mar, 2023 05:34pm

    I have a customer with over 160 locations and the customer has to create a schedule for business hours and holiday hours for each one that are exactly the same. It is such a waste of time to create a "cookie cutter" schedule over and over. When will this global location be available? It can be set up under Service Settings and accessed by every location.