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Disable Ctrl+Shift+X shortcut key to pop up Multi Call Window when Webex is running background

Latest release of 42.6 lets you open a Multi Call Window from the global shortcut key Ctrl+Shift+X.

This function cannot be disabled even when you untick "Show multi call window" in the settings. It works even when Webex is running background.

It is important that users can choose to enable/disable this function because some are using this shortcut key for different apps.

  • Guest
  • Jun 17 2022
  • Future consideration
  • Attach files
  • haythem BEN ELHAJ AMIR commented
    22 Jun 12:46pm


    the problem is the shortcut is applied even if webex app is in background.

  • Admin
    Ryan Li commented
    22 Jun 06:12am

    I didn't find the shortcut key is used by Excel, and Futo told me he customized the shortcut key in Excel.
    We will see if we can change to another shortcut key for now, and allow users to customize shortcut key in Webex app.

  • Julien Foucault commented
    21 Jun 09:12am

    Excellent idea! I share your love for Excel modelling myself since I was a little kid (I learned to perform pivot tables before I could walk) and I'm very sad to lose some precious seconds when setting up a cash forecast, adding variables to my business plan, etc.

  • haythem BEN ELHAJ AMIR commented
    20 Jun 02:53pm

    this option is used by Excel which is crutial for some customer.