User Community Feedback

Brian, in 42.9, it's only for disabling this multi call window shortcut key.
Meher Arora, another Webex PM is looking at the customizaiton of each shortcut key in Webex.

Ryan, are we just getting the option to disable Ctrl+Shift+X, or will we also be able to disable Ctrl+Alt+Shift+D or Global Hot Keys all together? Just the option to disable Ctrl+Shift+X won't be good enough

In 42.9, you will have the option to disable this shortcut key.

Please let us change/remove the hotkeys in Webex, it's really f-ing annoying that it hijacks hotkeys I wish to use for other software >:(

I've also logged this as a bug a few weeks back in the Webex beta program.

They really need to give us the ability to disable all global shortcuts since most users don't use call control shortcuts like Ctrl + D, and it breaks other app's shortcuts in a development heavy environment.

https://gobeta.webex.com/project/feedback/view.html?cap=E3DB9D85355D483D8FA41F91EAF116E8&uf=63E0DA09DEDF4E908CCBAC46509A71A0&a=v&t=1

There should never be a gap when global hotkeys exist without any way to disable them. Adding a hotkey settings shouldn't be considered a nice to have, but rather a hard requirement of any global hotkey hook implementation.

Please disable this or just let us customize our own hotkeys. This is a major problem when using our RMM because Ctrl+Shift+X is our paste hotkey and we are no longer able to use it thanks to you all. This is incredibly inconvenient.

Yes. Please disable this functio. Very annoying while using and don't want the multicall window anymore for this hotkey.

Please allow shortcut keys to be customized or disabled. This affects my every working day.

yes, the shortcut key is global, which is on purpose.
We'll add a checkbox "Enable global shortcut key" to avoid conflict in the interim.

@Ryan,

the problem is the shortcut is applied even if webex app is in background.

I didn't find the shortcut key is used by Excel, and Futo told me he customized the shortcut key in Excel.
We will see if we can change to another shortcut key for now, and allow users to customize shortcut key in Webex app.

Excellent idea! I share your love for Excel modelling myself since I was a little kid (I learned to perform pivot tables before I could walk) and I'm very sad to lose some precious seconds when setting up a cash forecast, adding variables to my business plan, etc.

this option is used by Excel which is crutial for some customer.