User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Support background updates on iOS

The Webex iOS app doesn't appear to update when it is in the background. This means that badging for new messages is not accurate. It also means that when I do launch the app I get the message "Catching up..." while it syncs the lastest data.

Expectation is that it updates in the background and I always see the latests messages and new message badge is accurate.

  • Christian Thomas
  • Jun 23 2022