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API webhooks for reactions

When developing a bot that integrates to Webex it is crucial to use the "messages" and "attachmentActions" webhooks. However, users might also click 'reactions' as a response to the chatbot. Since it it not possible to get a webhook for reactions, I highly recommend to implement that feature.

  • Martin Fabach
  • Jul 5 2022
  • Planned
  • Roberta Mosso commented
    11 Mar 11:07am

    It would be great at least to have the message Id (not the conversation) in the 'activity' object received by the webex-js-sdk (received in getMembershipEvent as membership:create)

  • Claudius commented
    28 Apr, 2023 09:21am
  • Marco Looy commented
    12 Mar, 2023 12:09pm

    It will be very much appreciated if we can receive events in case of reactions to messages.

  • Admin
    Dirk-Jan Uittenbogaard commented
    8 Nov, 2022 03:34pm

    Providing that reactsions are added to the messages API and that we get webhooks:
    You could even think about using this as a simple "voting" mechanism.
    Quote from Max in this request:

    this would enable completely new bot functions and fast user interactions. for comparison: many discord bots work via emote reactions
  • Admin
    Dirk-Jan Uittenbogaard commented
    8 Nov, 2022 03:27pm

    I agree but think that this first requires reactions to be available via APIs. When they are, we should also have a webhook for "reactions - created"


  • Oren Brigg commented
    28 Oct, 2022 03:52pm

    As we expect Webex to be used for bots/applications, being able to respond in a similar way users would is expected/needed. Thanks in advance.