User Community Feedback

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Account level webhooks for telephony

Currently webhooks for telephony call events (like ringing, answered, disconnected, etc...) are documented as available at the extension level. In order to get a full view of the account, I would like to be able to set "ownedBy" to "org" when creating these webhooks. This feature is already available for meetings, recordings, meetingParticipants and meetingTranscripts. My request is that this gets updated to include telephony call events as well.

  • Guest
  • Jul 13 2022
  • Guest commented
    19 Jul 02:09pm

    This is a feature we have asked about many times. Hopefully, it gets on your roadmap soon. We need to be able to create custom dashboards for Webex Calling customers.