User Community Feedback

To address the below, "why would a caller call a number that is not assigned?" There are many reasons including 1) departed employees, 2) users moving between locations and we reissue a local telephone number, and 3) numbers enabled for communications on a special case/matter.

We need this functionality for a slightly different reason. We have various teams in our org that forward a number's after hours calls to a different on-call person. This schedule is dynamic and may change day to day based on availability. This is a feature that needs to be managed by the the teams and not IT. Can we assign a hunt pilot or auto attendant number to a specific (non-admin) individual? Perhaps a secondary line assigned to a user that they can control forwarding for?

There are many situation in wich a caller calls an unassigned number, for example if an employee leaves, their DN is unassigned and when an external or internal caller calls this number he or she should be directed to somewhere instead of hearing that this number doesnt exist. You also have this problem when a user changes phonenumber. In addition you could have outside callers who mistype the number or dont know the exact number, they should also be redirected to some point of information where another user is able to provide the appropriate information or forward them to whom they need. Almost all CUCM customers I know have a simple translation pattern in Place that covers this usecase, but there is no such feature in Webex Calling.

On behalf of Sanjay Sinha, Why would a caller call a number that is not assigned? Please provide additional information.