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Remove Webex meetings from call history

In the call history, we can see when we joined the webex. Customer would like a way to disable seeing that in the call history

  • Stephen Lusk
  • Jul 22 2022
  • Shipped
  • Tomasz Nieboga commented
    21 Aug, 2023 08:41am

    I have many folks in the Company that think the same as stated by Guest.

    The initial ask was to create a setting that potentially can hide the Webex meetings from Call History - not to remove them.

    Webex meetings are very useful i.e. for time tracking and actual call times and we would really like to see this option restored.

    Additionally there's inconsistency between Desktop App and Web version (where the meetings are still present).

  • Johannes Ebner commented
    21 Jun, 2023 10:42am

    I have to agree with the Guest:

    Removing Features is always problematic. Better would be to just add a feature, where the user is able to enable/disable it.

    Our customers want to use the Call History with Calls and Meetings for Accounting Hours on Customers.

  • Admin
    Ryan Li commented
    25 May, 2023 06:15am

    Hi, there, you can find all meetings in Meetings tab - Meeting content.

    It does provide more information like recording, forward content there.

  • Donald Bergen commented
    24 May, 2023 01:41pm

    Actually, we find this change very unfortunate. We very much liked having a unified view of our call and meeting history. Perhaps make this a setting.

  • Elias Hunt commented
    7 Oct, 2022 04:29pm

    Specific note here, the issue is seeing the meeting joins in the call history. It makes call history useless for seeing who you called or called you.