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In the call history, we can see when we joined the webex. Customer would like a way to disable seeing that in the call history
I have many folks in the Company that think the same as stated by Guest. The initial ask was to create a setting that potentially can hide the Webex meetings from Call History - not to remove them. Webex meetings are very useful i.e. for time tracking and actual call times and we would really like to see this option restored. Additionally there's inconsistency between Desktop App and Web version (where the meetings are still present).
I have to agree with the Guest:
Removing Features is always problematic. Better would be to just add a feature, where the user is able to enable/disable it.
Our customers want to use the Call History with Calls and Meetings for Accounting Hours on Customers.
Hi, there, you can find all meetings in Meetings tab - Meeting content.
It does provide more information like recording, forward content there.
Actually, we find this change very unfortunate. We very much liked having a unified view of our call and meeting history. Perhaps make this a setting.
Specific note here, the issue is seeing the meeting joins in the call history. It makes call history useless for seeing who you called or called you.
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