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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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PCAP on phone send to webex control hub portal for downloading and analyzing.

It would be nice to be able to run a pcap on a 78/88xx phone at a remote site or at users home so that we can analyze what is going on when an issue arises and have it uploaded to control hub for us to analize rather than try to be on the same network as the phone.

  • Stephen Lusk
  • Jul 25 2022
  • Future consideration
  • David Ault commented
    9 Apr 06:20pm

    This is a good feature, I wanted to follow up on this

  • Admin
    Alec Walker commented
    3 Oct, 2022 02:33pm

    This is being planned for the future, but not in the current six-month roadmap. Please visit the Collaboration roadmap on SalesConnect for more information. You can find additional information on Webex Calling Coming Soon as the release date approaches.