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This is a skype feature. On the taskbar and tray icons for webex messaging there should be a circular badge indicating status. For example, if you're available there should be a green circle indicating you're connected and a red circle with an 'x' indicating you're not connected. This way users can tell at a glance whether they're connected or not. Otherwise, a user may think they're online and available to receive messages but may not be.
Hi there, when a user is active on their device/machine regardless of whether or not Webex is running in the foreground or not the user will be active in Webex.
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