User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex Device in Personal Mode should still allow Hybrid Calling

Today, if your use is enabled for UCM Calling, hybrid calling on their personal device (calling phone numbers) stops working because the Spark-RD is deleted.

This means that their Personal Device can only receive Teams calls.

Users with UCM calling still wish to make/receive calls to phone numbers using their personal device.

The workaround at the moment is to configure the device in a workspace and give it a unique DN and mailbox, which no longer makes the device personal. This is a poor solution.

  • Matthew Travers
  • Aug 5 2020
  • Planned
  • Guest commented
    9 Oct, 2020 07:44pm

    Great idea