User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add Ability to completely undock chat

We would like the ability to completely undock the chat window from the main window to where you would just have your cards on the left and contacts. Then in a different window, have the spaces and messages. Currently, you can only open a single space into a new window but that does not undock the messaging portion from the main application.


This functionality is currently in jabber and many of our users have requested this functionality in the Webex App primarily for the purpose of real estate on their screens. Users are able to shrink their chat window in jabber and minimize their contacts.

  • Kevin Martin
  • Jul 26 2022
  • Need more info
  • Kevin Martin commented
    2 Mar 03:33pm

    What we're looking for is what's referred to as "Classic App View" in Jabber. This is utilized most often due to users having limited screen space. The Webex App takes up a lot of screen space when displayed on top. If we had something similar to the Multi Call Windows just for Active Chats, I think we would be able to get more buy in for the App.

  • Admin
    Niall Daly commented
    2 Mar 03:14pm

    Hi, would you be able to provide some additional information to flesh out the use case and pain points you are currently encountering?

  • Guest commented
    19 Jan 09:16pm

    I also have users that could use this due to limited screen real estate. They have been used to being able to do this in the Jabber UI and are concerned that this does not appear to be on the roadmap.