User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Make receptionist functions available in the app

Our receptionist and 2 backups have a difficult time accepting and transferring many calls at once. The receptionist app is still a legacy web app and is not convenient. It would be great to have some of those call transfer functions available in the general app.

  • Rob Nichols
  • Jul 26 2022
  • Planned
  • Admin
    Alec Walker commented
    7 Oct, 2023 07:24pm

    We are looking at a new receptionist client experience, which we will announce shortly. Please visit the Collaboration roadmap on SalesConnect for more information. You can find additional information on Webex Calling Coming Soon as the release date approaches.