Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Our receptionist and 2 backups have a difficult time accepting and transferring many calls at once. The receptionist app is still a legacy web app and is not convenient. It would be great to have some of those call transfer functions available in the general app.