User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Different Retention Policy for 1:1 Chats / Spaces / Teams

We think it makes sense to differentiate the Retention Time for 1:1 Chats / Spaces and Teams.


At least 1:1 Chats should be seperated as they are not that important and can be deleted faster then Spaces/Teams.

  • Johannes Ebner
  • Jul 29 2022
  • Guest commented
    19 Feb 14:41

    Different retention for direct and group/spaces is in the product now. However, they should allow an override on a per-space level.

  • Guest commented
    October 26, 2022 10:07

    Definitely a must

  • Guest commented
    August 18, 2022 11:13

    I agree this is a high priority for us. It would also be good to take it one step further and as well as having a global policy for each 1:1, spaces and teams and the ability for admins (or approved users) to amend the retention at the per space level.