User Community Feedback

Under UC1, monitored contacts would show state changes not only for connected calls, but when calls were still in the pre-connected alerting state. This allowed for other users to know a contact's line was ringing currently, and be able to utilize a feature like directed call pickup to answer the ringing call on their own client.

Webex app only shows status changes when the call is answered. this makes it impossible utilize this feature as the Webex user never knows their contacts line is ringing.