User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add ability for host to chat with individual attendees in Webex Webinar

In Webex Events (Classic) the ability exists to chat with individual attendees using the dropdown in Chat and choosing "Select an Attendee..." Please add this feature to Webex Webinars. For some of our account holders this has stalled their migration from Webex Events (Classic) to Webex Webinars. Thank you!

  • Mike Reinhart
  • Aug 5 2022
  • Guest commented
    8 Aug 01:02pm

    As a Trainer, we use the chat feature to chat privately with attendees to answer their questions and concerns. We may also use it from time to time, to get the attendee's personal information, so that we could better assist them, without all attendees seeing their personal information provided.

  • Guest commented
    8 Aug 12:58pm

    This is a critical function that we had with the Training platform and we need it restored to help our clients.

  • Liz Pearson commented
    8 Aug 12:37pm

    We run training with external businesses and when someone has a problem with their audio or connection issues, we don't have a way to contact them privately.