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Reboot or Apply Changes to multiple phones in Webex Control Hub

Right now you can only reboot or apply changes one phone at a time. It would be great if you could check the multiple phones on the device screen and reboot/apply changes like you can in Call Manager.

Use Case: I uploaded multiple changes to a site using a CSV import and the phones needed to have the changes applied to make them visible. Over 100 phones were impacted so it took a long time.

  • Guest
  • Aug 8 2022
  • Guest commented
    9 May 08:35pm

    Yes, this should be a feature.

  • Teressa Corson commented
    17 Apr 08:21pm

    I cannot believe Cisco implemented Webex Control Hub without the ability to reboot multiple devices at once. I've just spent an hour creating interface ranges on switches so that I can only reboot phones and not every device on the switch. Please make this a priority.

  • Guest commented
    31 Jan 03:57am

    Converting a customer from CUCM/CUC to Webex Calling, ~800 phones. Working the first phase and it's painful to have to reset 90+ phones one at a time to get changes to take effect on time-sensitive issues. Or, telling a customer "new settings will be in effect tomorrow" because it's just not practical or fiscally responsible to reset loads of phones in this manner.

  • Guest commented
    31 Jan 03:51am


  • Guest commented
    17 Jan 07:57pm

    It is absolutely critical that this be implemented. Nightly re-syncs and API calls are not good enough and Location level changes need to be able to be applied from the GUI just like we can with CUCM.

  • Tha'er Imseeh commented
    15 Jan 01:29pm

    One more vote.

  • Guest commented
    1 Dec, 2023 02:30pm

    If we make device-specific changes at the location level, there needs to be some way to reboot multiple phones at once.

  • Warner Taylor commented
    24 Oct, 2023 12:54am

    Does Cisco ever check these and make comments? To be over a year with no comment is crazy.

  • Michael Grimes commented
    16 Oct, 2023 09:51pm

    Agree with all of you , one more vote

  • Guest commented
    26 Sep, 2023 02:22pm

    Agree with all of you , one more vote

  • Stephen Lusk commented
    12 Sep, 2023 02:38pm

    This needs to be implemented. This is very inconvenient to apply changes per phone or wait until midnight.

  • Guest commented
    15 Aug, 2023 03:04pm

    Customers are asking about this- and we are left with no good option to update a group of phones at a time. This seems like a pretty basic function that cisco is missing the mark on.

  • Dalton Woolsey commented
    15 Aug, 2023 02:50pm

    This needs to be implemented. This feature request has been out here for over 1 year and still no update.... we're currently in a situation where we have to go through and Apply Changes for all 195 phones one by one. Ridiculous.

  • Amos Kraus commented
    7 Jun, 2023 02:59pm

    Yes, please bring this business class option to Webex Calling.

  • Robert Ray commented
    4 Apr, 2023 06:04pm

    We should be able to reboot all phones assigned to a location.

  • Guest commented
    21 Oct, 2022 06:39pm

    I 100% agree. There is no way to choose multiple phones or all phones for that matter to reboot them all at once. I too have made config changes and had to reboot all 95 phones one by one. Silly that Cisco hasn't implemented this simple feature.