User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Agent Availability Reporting Via Queue

Are we expecting any feature where Supervisor can see Agents Availability on the base of their queues. this will be helpful where we have one team and that one team assigned to multiple queues

  • Guest
  • Aug 15 2022