User Community Feedback

We have had at least two incidences now of people accidentally sharing confidential information to a common area device because they did not know they had connected to a meeting via proximity from their desk.

As of now there is no easy way for an admin to see endpoint logs to see conferences/meeting IDs that the device is participating in. And you can’t find who might have sharing by accident, or if they even were the one sharing.

Tracking & Locust IDs can only be found in an endpoint history log file, but they don’t correlate to a meeting ID or any other useful information that can be used in Control Hub by an administrator to find who might have been sharing. Only TAC can use this info to look up a meeting ID, and this is not good when these incidences are time sensitive.

It would be nice if there was a CDR record file on each endpoint or some other way to get this information via Control Hub in a timely manner.

This is in reference to TAC case 694065362