User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Webex App Meeting with Cisco 88xx mute not in sync

When I select my 88xx desk phone in the Webex App under device and then start or join a meeting it will use my desk phone for the audio (in case of the 8845/65 also for video). However the mute function does not propagate to the phone or to the App causing double mute scenarios. When I select a room system like the Webex Desk Mini the Mute between the App and the Mini are synchronized. This should be the same experience across the platform.

  • Guest
  • Aug 17 2022
  • Guest commented
    February 08, 2023 19:57

    with the push to make desk phones more like meetings devices through recent firmware updates, this seems like an obvious addition that would make users experience much better.