User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Include Conference/Meeting ID of Affected Participants having issues in "Analytics" Tab, Control Hub

When going through the analytics found in Control Hub, admins can find participants that have issues from different categories, i.e. - Poor VoIP Quality, Video Quality, Join Time, etc.

At the bottom of the page, there is a list provided of participants who had each issues. You can click on the user's name and it will bring up a list of meetings that the user have attended. The problem here is that the meetings are listed within date range filtered and not the EXACT meeting that was affected.

On a separate section called "Join Meeting Time", this feature/option has already been included where it gives the conference ID of the affected meeting.

  • Evan Tam
  • Aug 19 2022