User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Presence Engine should keep Desktop App state even when user's presence state is meanwhile overridden on a Jabber Mobile Device.

For a better understanding, here the scenario:

  1. Jabber Windows User Locks PC -> away

  2. Jabber Mobile sign on -> available

  3. Jabber Mobile set manually to away -> away

  4. Jabber Mobile set manually to available -> available

  5. Jabber Mobile sign off -> stays on available

The Users Presence should change back to "away" because Windows is still locked.

  • Guest
  • Aug 22 2022