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Webex Cloud Call doesn't remember screen sharing optimization setting in new calls

The screen sharing optimization setting like "automatically optimize", "optimize for text and image" and "optimize for motion and video" is not saved for new calls.

In every new Webex Cloud Call the optimization setting uses the default value "automatically optimize" again.

Webex should remember that setting, which was used in the previous call for any calls in future again. Or at least, please offer an option to define it in the Webex Client Settings in advance.

On the contrary, that screen sharing optimization setting is properly saved/remembered in new Webex Meetings, if it is selected in the settings (gear icon) once during an ongoing Webex Meetings. So, 1:1 Webex Cloud Calls are affected only.

With regard to the general Webex approach that the collaboration experience should be identical on all client types and platforms, the introduction of such a feature in 1:1 Webex Cloud Calls would be highly appreciated.

  • Georg Mayr
  • Aug 24 2022
  • Future consideration