User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Please add a option on Webex Control Hub that can disable the Closed Captions

Closed Captions available to all paid plans on 2022/08/22, but admin can not disable it.

Even turn off ’allow captions & highlights’ on Webex Control Hub and Webex Assistant.

If admin want to disable Closed Captions(not display the CC icon) they need to contact TAC

and TAC need to open a ticket to provisioning team.

That is very confusing and inconvenient.

  • Kai Wang
  • Aug 25 2022