User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Agent Outbound Calling History

Our Contact Center Agents need to be able to see the call history for the outbound calls they make during the day. Right now a supervisor has to pull this information for the agents.

  • Guest
  • Aug 30 2022