User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add Time-of-Day Filtering in the CJA

We need to have the ability to filter reports by specific time-frames within a day or group of days. An example would be "all calls to a specific DNIS between the hours of 10:00 and 14:00 for the past 6 months, but only for Thursdays and Fridays"

  • James Estes
  • Sep 1 2022
  • Guest commented
    1 Sep 08:48pm

    This functionality has always been available in legacy Cisco products such as UCCE and UCCX, it seems like a complete miss that it wasn't included in Analyzer for WebEx CC.