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Use phone icon instead of a camera icon for click-to-call

When I connect to my office Cisco phone handset (8861) from the Webex App, it changes the call icon from a phone handset to a red video camera. That discourages users from using click to call, as they think it is going to be a camera call or that maybe it will launch a Webex meeting. Besides that, it is confusing since my Cisco phone doesn't offer video. It would be MUCH better if it just showed a phone handset.

** I'll add that people have video fatigue, so there is something nice about being able to make traditional audio only calls.

  • Guest
  • Sep 6 2022
  • Guest commented
    4 Nov, 2023 05:25pm

    I would still consider this or at least make it an option.